Telecom carriers have operated with antiquated backoffice systems for too long while struggling to automate cost reconciliation and financial assurance. The result is overlooked claims, time-intensive disputes, accrual mishaps, and revenue blockage. The reactive patchwork method of approaching change by layering swivel-chair fixes to processes and systems creates new problems. The financial, operational, and emotional […]

Blockchain is an electronic system for managing distributed databases or ledgers, which are then shared across participant approved network nodes. In the telecommunication service provider space the underpinning implications are vast.  Today, Blockchain participants can exchange order requests, have said orders managed by governing and immutable Smart Contracts and issue trouble tickets with corresponding SLA […]